Our Performance
A number of different performance measures are in place to ensure we deliver against national targets such as waiting times, other national policy guidance such as the Better Together: Scotland's patient experience programme, and against the Board's quality agenda. We also have to perform within our financial constraints.
Two performance reports are presented to each Board Meeting, one for finance and one for capturing our position in relation to all other targets and quality measures. Both sets of reports from 2010 onwards can be accessed through each set of Board papers.
The non-financial performance report is organised in a way that shows the current performance and the position from the previous equivalent time period (for instance, the previous month, quarter or year). The 'traffic light' shows the general direction in terms of performance and is described as 'green', 'amber' or 'red'.
Performance described as 'green' means that the service is 'on target' or 'ahead of target' against the agreed standard and trajectory.
Performance described as 'amber' means that the service is within 5% of the agreed trajectory.
Performance described as 'red' means that the service is more than 5% away from the agreed trajectory.
The report is divided into six sections: health improvement, efficiency, access, treatment and service improvement. The sixth section is an overview of all of the indicators cited throughout the report.
If you have any questions about either report, please do not hesitate to contact us on 01595 743064.
