Patient Travel

Patient Travel is located in the Gilbert Bain Hospital near the Gilbertson Road entrance. When entering the hospital at the main entrance, turn to your right and follow the signs along the corridor to Patient Travel. A map is also available from the hospital's main reception.

Patient Travel co-ordinate and book travel services for patients who require treatment at the Gilbert Bain Hospital or hospitals outwith Shetland.

Travel by boat is via Northlink and flights are arranged with Flybe in conjunction with Loganair

Patient Travel also calculate patient claims for re-imbursement of expenses

Travel expenses
Patients who have to travel 30 miles or more to hospital, or have a sea journey of more than 5 miles can claim for fares paid in excess of £10.00 under the Highlands and Islands Travelling Expenses Scheme. Claim forms are available from the nurse in charge or the main reception. Patients in receipt of some benefits are not required to pay the first £10. A refund will be given when you present proof of your benefit at the Patient Travel Office, Gilbert Bain Hospital.

For more information on benefits and your entitlements contact the Benefits Agency or the Citizen's Advice Bureau.

© NHS Shetland 2012